Operations Supervisor

Team Global Express has an exciting opportunity for a Night Shift Operations Supervisor to join our Express Parcels team based in Cardiff, NSW.

This is a p ermanent full-time night shift position , working Sunday night to Friday morning from 11:00pm to 7:00am.

You will take a hands-on approach to leading day-to-day depot operations, coordinating the team and resources to ensure the operation runs safely, efficiently and delivers a high level of service to our customers.

You will lead and support the team while maintaining a strong focus on safety, service, productivity and operational performance.

What you’ll do

Lead and supervise the day-to-day depot operations

Coordinate staffing, labour and equipment requirements

Lead, coach and support employees across the operation

Manage productivity, service levels and operational costs

Monitor operational KPIs and identify opportunities for improvement

Ensure all work is completed safely and in line with company procedures

Investigate service failures and lost or damaged freight and follow through on corrective actions

Coordinate freight movements and linehaul activities

Support the efficient loading, unloading, sorting and movement of freight

Ensure compliance with safety, transport and regulatory requirements

Work closely with the wider team to ensure customer service expectations are met

What you’ll bring

Previous supervisory or leadership experience within transport, logistics, warehousing or a similar operational environment

Experience leading, coaching and motivating operational teams

Strong communication and people management skills

Ability to work in a fast-paced and time-sensitive environment

Good problem-solving and conflict resolution skills

Understanding of safety and transport compliance requirements

Experience managing KPIs, productivity and operational performance

Strong planning, organisation and time management skills

Ability to coordinate labour and equipment based on operational requirements

Basic computer skills, including Microsoft Word and Excel

Experience within freight, parcels or transport operations will be highly regarded

Licences and qualifications

Current Driver’s Licence

Forklift Licence will be highly regarded

Dangerous Goods, HSE and Risk Reporting experience or qualifications will be advantageous

Why TGE

Competitive salary and superannuation

Permanent full-time opportunity

Career development and progression opportunities

Employee benefits and discounts

Supportive team environment

Strong focus on safety and employee wellbeing

If you are an experienced operational leader who enjoys being hands-on, leading a team and working in a busy transport environment, apply now to join Team Global Express in Cardiff.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/ .

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

Competitive salary above industry standards

Upskilling, training, mentoring and more to support your career development journey

Fun and practical employee perks and discounts

Flexible work, including work from home

Inclusive parental leave policy that supports all parents & carers

Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.