Operations Technician

Job Purpose / Overview

The Operations Technician supports the safe, reliable, and efficient operation of the Battery Energy Storage System (BESS) Thorpe Marsh site during their assigned shift.

Working under the direction of the Shift Team Leader ensuring compliance with operational procedures, safety standards, and performance targets the Operations Technician maintains the asset availability, grid compliance and operational excellence.

Contextual Information

Operating Environment

This is an important role within the site operational structure, ensuring that the site operates safely, reliably, and in alignment with commercial and grid requirements

The candidate must be willing to work shifts, including nights, weekends, and bank holidays and have the ability to respond to emergency situations on-site.

This role reports to the Shift Team Leader.

Principal Accountabilities

Operations & Monitoring

Monitor and operate the BESS plant via SCADA and control systems in line with dispatch instructions

Carry out routine operational checks, inspections, and system status verification

Respond to alarms, faults, and abnormal conditions, escalating where necessary

Assist in system start-up, shutdown, and switching operations

Maintenance Support

Perform first-line maintenance activities and basic fault-finding

Support planned and unplanned maintenance activities alongside engineering teams

Ensure accurate logging of defects and work completed in maintenance systems

Assist with isolations and permit-to-work processes as required

Health, Safety & Compliance

Comply with all health, safety, and environmental policies and procedures

Support safe systems of work, including risk assessments and permit controls

Maintain high standards of housekeeping across the site

Report hazards, near misses, and incidents promptly

Reporting & Documentation

Maintain accurate operational logs and shift records

Provide clear and concise handovers to incoming shifts

Support data collection for performance monitoring and reporting

Team Support

Work collaboratively with the Shift Team Leader and wider operations team

Participate in shift briefings, toolbox talks, and training activities

Contribute to a positive safety culture and continuous improvement initiatives

This list is not exhaustive

All of the above activities require:

Strong safety focus, attention to detail, and adherence to procedures

Effective communication, teamwork, and reliability in a shift environment

Sound technical judgement and the ability to respond under pressure

Knowledge, Skills, Qualifications & Experience

Knowledge & Skills

Essential

Proven leadership or supervisory experience in a shift-based operational setting

Strong understanding of electrical systems and safety procedures

Experience with SCADA or control systems

Ability to make decisions under pressure and manage incidents effectively

Desirable

Knowledge of grid services and energy markets

Qualifications & Experience

Essential

Relevant technical qualification (e.g. electrical engineering, HNC/HND or equivalent)

Experience in power generation, energy storage, utilities, or similar industrial environment

Authorised Person / Senior Authorised Person (AP/SAP) status

Desirable

Experience working with Battery Energy Storage Systems (BESS)