Schneider Electric

Platform Owner - Help Desk

Mumbai, Maharashtra, India

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hirly's read of this role

Role family: Customer support
Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 12 Oct 2026

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the posting

Job Title : Platform Owner - Help Desk Function: Digital Innovation & Technology Location: Powai, Mumbai Role Summary The Platform Owner - Helpdesk will be responsible for leading and managing multiple support teams catering to various business-critical digital platforms, including Salesforce CRM, Dealer Management System (DMS), IEC Franchise Applications, Genesys CTI based contact centre and SmartCom Hub. The role is accountable for ensuring high-quality support services, adherence to SLAs, ef…

Original posting on Schneider Electric's site ↗

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