Product Owner - Payment Services

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols.

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus).

*A select number of positions require full-time in office attendance*

Payment Services is looking for a self-driven Product Owner to join our team on the payouts/remittance team. As a Product Owner, you will be responsible for working with your direct peers in understanding, prioritizing, and defining the customer needs, while working as a partner of the Engineering team. You will assist with the product requirement gathering efforts and collaborate closely with the business to ensure alignment with product strategy, vision, and customer needs. You will be working with Fintech based technologies and services that have inward and outward facing clientele.

What you’ll be doing:

Drive investigation with Engineering for business related issues.

Communicate with internal clients to understand expected user behavior, expected benefits, reporting requirements and employee user flows

Provide feedback to the dev team through your own troubleshooting, testing and feedback gathering from clients, administrators, dependencies, and integrators

Provide updates to clients, integrators, strategic planning, and management as required

Lead the scrum team meetings

Determine all sprint goals, in alignment with the project priorities provided by management

Write and review business cases, use cases, and user stories with relevant acceptance criteria and boundaries

Finalize Scope by gathering clarifications from clients for developers

Provide recommendations and ideas for feature development and discuss them with the stakeholders

Review client feature requests and provide feedback in terms of potential solutions, feature phases

Investigate, understand and communicate requirements for end to end user flows, as well as end to end service integration (SaaS) flows

What you’ll need to be successful:

Must Haves:

3+ years’ experience in a similar role

Bachelors degree or another relevant degree in a related field (business, technical) or the required minimum experience mentioned above

A strong understanding of the relationship between product and engineering

Proficiency in documentation and attention to detail

Ability to communicate technical components with non-technical people

Experience in an agile environment

Nice to haves:

Scrum certified

QA experience

Exposure to Jira

Analytics and reporting experience

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content