Qdigi | Area Service Manager

Company Overview:

Qdigi Services Ltd. is the after-sales service arm of Onsitego, one of India's leading device care and protection company.

We specialize in OEM-authorized repair, refurbishment, and lifecycle management for smartphones, tablets, laptops, and consumer electronics. Through our nationwide network of service centers and doorstep service capabilities, we help millions of customers receive fast, reliable, and high-quality support.

At Qdigi, you'll work in a technology-driven organization that partners with some of the world's leading electronics brands, where innovation, customer experience, and operational excellence are at the heart of everything we do.

For more info you can visit www.digicare.com

Roles and Responsibilities:

· Identification & shortlisting of ASP's as per requirement

· Effective ASP Network management - On boarding, Trainings, Audits, Claims

· Drive KPIs in assigned territory

· Train and monitor ASP's on processes & policies defined by Brand

· Ensure 100% defective or un-used part return to Qdigi/OEM warehouse as per the agreed timelines

· Monthly Audit & Sign Off on the inventory at each Location and report back to HO, Defective return

· Drive EW, Accessary Sale and OW collection

· Regular store visits to build relationship with store team and share consolidated reports with KAM

Desired candidate profile:

Experienced Require: - Min 5+ years

Qualification: - Graduate

Benefits:

· We have a well-defined leave policy for our people to take care of their personal commitments and exigencies.

· We care our people and take care of them and their family by offering them Mediclaim policy.

· Your professional growth and company growth go hand-in-hand.

· We provide you a platform to learn and polish your skills.