Quality Manager - Dairy

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Reporting to the Director of Food Safety for Manufacturing, this role leads site food safety and quality programs for high-risk manufacturing operations. The position is responsible for maintaining regulatory, customer, and certification compliance; leading food safety plans and prerequisite programs; and partnering across operations, sanitation, maintenance, supply chain, and product development to ensure safe, legal, and high-quality products. This role serves as the primary site contact for inspections and audits and drives continuous improvement through effective quality systems, technical leadership, and risk-based decision making.

Onsite position with Monday-Friday 8am-5pm schedule. On call as needed. Occasional travel.

What You'll Be Doing:

• •Lead and continuously improve the site food safety and quality management system, including food safety plans, prerequisite programs, sanitation controls, environmental monitoring, document control, and records management.
• •Ensure compliance with applicable regulatory, customer, and third-party requirements; serve as the primary site contact for inspections, audits, corrective actions, and follow-up activities.
• •Primary point of contact for regulatory inspections and provide guidance to site leadership regarding implementation of regulatory compliance.
• •Oversee product and material compliance activities, including specifications, labeling, packaging verification, process controls, testing, calibration, and disposition of nonconforming product.
• •Provide technical leadership for manufacturing operations, including verification of critical controls, sanitation and hygienic design programs, traceability, recall readiness, complaint investigations, and continuous improvement initiatives.
• •Support product launches, process changes, shelf-life and validation activities, and risk-based quality decisions across multiple product categories and manufacturing systems.
• •Lead internal audits, root cause analysis, CAPA, KPI reporting, site training, and cross-functional collaboration to strengthen food safety culture and operational performance.
• •Provide oversight for laboratory or external testing support, microbiological risk management, and specialized process controls relevant to the site's operations.
• •This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required

What You Bring with You (Qualifications):

• •Bachelor's degree in Food Science, Dairy Science, Microbiology, Biology, Chemistry, or a related field, or equivalent experience.
• •5+ years of quality leadership experience in dairy manufacturing environment required
• •Progressive experience in food safety and quality within a manufacturing environment; experience in dairy required.
• •Strong knowledge of food safety plans, GMPs, sanitation systems, environmental monitoring, allergen controls, audit readiness, and quality management practices.
• •Experience leading investigations, internal audits, CAPA, complaint management, traceability, recall readiness, and risk-based product disposition decisions.
• •Experience in UHT, Aseptic or ESL (some combination of experience in 2 of 3) required
• •Willing to consider conventional fluid dairy experience
• •Demonstrated leadership of cross-functional teams, technical communication, data analysis, and the ability to influence operational performance.
• •Experience with regulated manufacturing environments, certification programs, laboratory oversight, and specialized process controls relevant to the facility preferred.
• •Pasteurized Milk Ordinance experience.
• •HACCP, PCQI, SQF, certifications required.