Regional Patient Access Lead- Great Lakes

Career Category

Sales

Job Description

What you will do

Let’s do this. Let’s change the world. In this vital role the Regional Lead Patient Access will be responsible for leading and managing a team of field-based Patient Access Liaison, ensuring the group meets business and personal development objectives . The objectives of the Patient Access team are to listen to patients, interpreting their specific needs and providing friendly, professional and well-informed answers to their logistical questions. The Regional Lead will provide input on the strategic direction of the business. They will coordinate with Area Sales Directors to facilitate appropriate teamwork between the team and their sales partners with regard to joint team priorities, strong communication , and healthcare provider education Amgen By Your Side services.

Lead and manage a team of patient access liaisons.

Accountable for the performance, training, and compliance of the team

Develop key performance metrics appropriate to the team’s efforts and company business objectives

Track each team member’s performance against key metrics

Develop each team member individually as needed in order to fulfill the role in each region

Work with Hub Services, Case Managers, AllCare Care Managers, Patient Engagement Marketing and Training to support patient access to medications.

Ensure the team has appropriate fundamental and ongoing training and expertise

Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively

Coordinate team participation in national and local patient meetings and events

Oversee and support patient programs, if applicable, to satisfy current patient educational needs

Develop presentations on the group objectives and performance as needed, at least quarterly

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Doctorate Degree and 2 years of Patient Access experience OR

Masters Degree and 4 years of Patient Access experience OR

Bachelors Degree and 6 years of Patient Access experience

Preferred Qualifications:

Experience in the pharma or medical industry

People management experience or proven initiative and success developing toward people management (Ex: mentoring/training, demonstrated leadership, elevating knowledge and performance of others)

Experience in rare diseases and/or applicable disorders preferred

Facility with key performance metrics and data analysis

Previous patient educator or patient access experience

Previous experience calling on patients and/or healthcare providers

Knowledge of PhRMA, OIG, and other guidelines relating to compliant medical communications.

Knowledge of insurance, reimbursement, and foundation assistance within the healthcare industry

Highly developed interpersonal skills, communication skills, problem-solving skills, and an ability to thrive in a cross-functional team setting

Requires 50- 75 % regional travel, including some overnight and weekend commitments.

Excellent presentation and power point skills

Proficient in Microsoft Office.

Professional, proactive demeanor.

Strong interpersonal skills.

Excellent written and verbal communication skills.

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans and bi-annual company-wide shutdowns

Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Application deadline

Amgen's application deadline is 10/17; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

. Salary Range

175,958.50USD -238,061.50 USD