Internal Revenue Service
Resources Training Coordinator
Andover, Massachusetts, United States
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hirly's read of this role
- Seniority
- Mid level
- Stated salary
- $69,905 – $109,959 per year
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 22 Oct 2026
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the posting
Summary
WHAT IS TS-RICS-Refundable Credits Examination Operation??? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - RICS-Return Integrity and Compliance Services REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
Duties
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Develops the fiscal year local functional training plan in adherence to functional work plan assumptions by coordinating with management in the development process and ensures delivery of the functional training plan. Plans and coordinates all functional training and changes in the use of resources. Recommends changes to procedures and practices when the need to do so is identified. Obtains on-site and off-site space if needed, provides training equipment, instructors, course booklets and other training supplies. Prepares, monitors, and maintains coordination of the Functional Site Training Plan. Advises management of training needs identified through National Office work planning assumptions, published mandatory training requirements, or other sources of feedback. STANDARD POSITION DESCRIPTIONS (SPD): PD95483 and PD95484 Visit the IRS SPD Library to access the position descriptions.
Qualifications
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. QUALIFICATION REQUIREMENTS: SPECIALIZED EXPERIENCE/EDUCATION FOR GS-09: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Researching and interpreting tax laws, regulations, procedural instructions, and/or IRS guidelines. Experience with analytical and evaluative methods and techniques for resolving clearly defined problems or issues. Experience with Excel, Outlook and the entire Microsoft Suite. Experience with training methods to deliver subject matter in a classroom environment. Experience with oral and written communication techniques to facilitate discussions, provide guidance and direction, and assist in developing job aids or training materials. OR You may substitute education for specialized experience as follows: a master's or equivalent graduate degree in a field of study such as: accounting, finance, or business administration. OR Two full years of progressively higher-level graduate education leading to a graduate degree in a field of study such as: accounting, finance, business administration or public administration. OR LL.B. or J.D., if related. OR You may qualify with an equivalent combination of qualifying experience and education. SPECIALIZED EXPERIENCE/EDUCATION FOR GS-11: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Researching tax laws and issuances, Internal Revenue Code and Manual, and regulations sufficient to interpret procedural instructions, recommend changes to guidelines and procedures, develop job aids, and develop and present tax law training materials. Experience with training methods, techniques, and policies to properly develop a training plan. Experience with organizational procedures and relevant systems including Excel, Outlook and the entire Microsoft Suite; and functional programs, operations, and processes to identify and resolve problems. Experience using analytical and evaluative methods and techniques, including statistical process control measures, to extract pertinent data. Experience with oral and written communication techniques to provide guidance and direction, training, and to facilitate discussions. OR You may substitute education for specialized experience as follows: a Ph.D. or equivalent doctoral degree in a field of study such as: accounting, finance, or business administration. OR Three (3) full years of progressively higher-level graduate education leading to a graduate degree in a field of study such as: accounting, finance, or business administration. OR LL.M, if related. OR You may qualify with an equivalent combination of qualifying experience and education. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.
Education
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
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