RN | Triage Call Center | PRN Status

This position provides primary care to patients, including assessment, treatment, care planning, and medical care evaluation.

Our Mission : Quality, compassionate care for all.

Our Vision : Reimagine health care through connection, service and innovation.

Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Logan Health is seeking a compassionate, experienced, and highly skilled Registered Nurse (RN) to join our Triage Call Center team in a PRN (as-needed) role. In this position, you will provide professional nursing assessment, triage, patient education, and care coordination by phone, helping support safe, timely, and effective clinical decision-making.

This is a fast-paced, patient-centered opportunity ideal for an RN who is confident working independently, exercises strong clinical judgment, and thrives in a dynamic healthcare environment.

• Schedule
• Hours of operation: 8:00 AM – 6:30 PM, 7 days per week, 365 days per year

PRN expectations include:

No set schedule; shifts are assigned based on department needs

Coverage for vacations, call-offs, and high-volume periods

Availability equivalent to at least one day per week

Some weeks may include multiple shifts, while others may have none

Weekend and holiday availability is required

Future expansion may include evening shift coverage

Qualifications

Required:

Current Montana RN license or multi-state compact license with authorization to practice in Montana

Minimum of two (2) years of RN experience in a medical setting such as a clinic, physician office, or hospital

Current BLS/CPR certification at the Healthcare Provider level

Strong knowledge of:

Professional nursing theory and clinical practice

Medical terminology

Infection prevention and control practices

OSHA rules and safety standards

HIPAA guidelines and patient confidentiality requirements

Preferred:

BSN degree

Previous experience in a triage or call center environment

Experience in assigned specialty area(s)

Skills and Abilities:

Excellent critical thinking and sound clinical judgment

Strong organizational skills and attention to detail

Ability to prioritize and adapt in a fast-paced environment

Effective verbal communication and interpersonal skills

Ability to handle sensitive situations with professionalism and discretion

Proficiency in Microsoft Office and the ability to learn new systems quickly

Key Responsibilities

Provide telephonic triage, assessment, and clinical guidance using the nursing process

Develop and implement individualized, goal-directed care plans

Accurately transcribe and carry out provider orders, both verbal and written

Document all patient interactions in accordance with organizational standards

Monitor and report changes in patient condition, both physical and mental

Educate patients and families regarding health conditions, treatment plans, and follow-up care

Coordinate patient care and interventions in collaboration with providers

Maintain strict adherence to infection prevention and workplace safety protocols

Demonstrate strong prioritization, problem-solving, and decision-making skills

Maintain reliable attendance and dependability for scheduled shifts

Why Join Logan Health?

Be part of a collaborative, mission-driven healthcare team

Enjoy the flexibility of a PRN schedule

Play a vital role in patient access, support, and care coordination

Expand your clinical expertise in a dynamic triage environment

If you are an experienced RN who enjoys patient interaction, critical thinking, and making a meaningful impact, we encourage you to apply.

Shift:

Day Shift - 10 Hours (United States of America)

PRN / Casual status. Hours will vary and are scheduled as needed to support departmental and patient care needs.

PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs. Pay rates and scheduling practices may vary by department.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

Criminal background check

Reference checks

Drug Screening

Health and Immunizations Screening

Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.