Sales Executive

KEY RESPONSIBILITIES

Franchise Recruitment & Sales

• •Proactively identify and engage prospective franchisees through outbound and inbound sales activity.
• •Introduce and promote franchise opportunities across the Drain Doctor & Countrywide brands.
• •Assess the suitability of prospective franchisees against established recruitment criteria.
• •Manage prospects through the full sales cycle, from initial contact through to franchise agreement completion.
• •Build strong relationships with prospective franchisees, maintaining regular communication and engagement throughout the recruitment journey.
• •Consistently achieve or exceed franchise recruitment and conversion targets.
• •Maintain an active and healthy sales pipeline to support ongoing business growth.

Prospect Management

• •Respond promptly and professionally to enquiries via telephone, email, webinars, video calls, and other communication channels.
• •Ensure prospects receive accurate, timely, and relevant information to support informed decision-making.
• •Maintain accurate and up-to-date prospect records within CRM and sales management systems.
• •Support franchise territory sales and franchise resale opportunities across the UK.

Presentations & Franchise Discovery

• •Support the preparation and delivery of engaging, high-quality presentations that communicate the value and benefits of franchise ownership.
• •Participate in discovery days, recruitment events, exhibitions, and other franchise recruitment activities as required.
• •Represent the business professionally and positively at all times.

Financial & Commercial Support

• •Develop a strong understanding of franchise financial models, including business plans, investment requirements, profitability forecasts, and cash flow projections.
• •Confidently discuss franchise financial information with prospective franchisees.
• •Support prospects in understanding the commercial aspects of franchise ownership and investment opportunities.

Compliance & Governance

• •Maintain a thorough understanding of franchise agreements, recruitment processes, and legal requirements.
• •Ensure all recruitment activities are conducted in accordance with company policies, franchise regulations, and governance standards.
• •Work closely with the Director of Franchise Recruitment and Brand Leaders to ensure all documentation is complete, accurate, and compliant.

Collaboration & Continuous Improvement

• •Build effective working relationships across all departments and stakeholder groups.
• •Actively contribute to sales, brand, and recruitment meetings.
• •Share ideas and recommendations to improve recruitment processes, prospect experience, and conversion rates.
• •Champion and uphold the organisation's Code of Values and Guiding Principles in all activities and decision-making.

This role profile provides an indication of the role’s key accountabilities and is not intended to cover the whole scope of the role.

EXPERIENCE

Essential

• •Proven experience in a telesales, sales, business development, or franchise recruitment environment.
• •Demonstrable track record of achieving and exceeding sales targets.
• •Experience managing prospects through a consultative sales process.
• •Experience building relationships and influencing decision-making.

Desirable

• •Experience within the franchise sector.
• •Experience presenting commercial opportunities and financial information to prospective business owners.

SKILLS / KNOWLEDGE:

• •Strong sales and relationship management skills.
• •Excellent communication, influencing, and interpersonal abilities.
• •Ability to build rapport quickly and establish credibility with prospective franchisees.
• •Strong commercial awareness and financial acumen.
• •Ability to understand and explain business plans, forecasts, and cash flow projections.
• •Experience working within compliance, legal, and governance frameworks.
• •Strong organisational and time management skills.
• •Ability to manage multiple priorities and maintain attention to detail.
• •Proficiency in CRM systems and sales pipeline management.
• •Strong presentation skills, including the preparation and delivery of professional presentations.
• •Proactive, self-motivated, and results-oriented approach.

ATTRIBUTES

• •Demonstrate a positive, confident, and solutions-focused approach.
• •Be highly motivated and driven to achieve results.
• •Take ownership and accountability for performance and outcomes.
• •Build and maintain effective working relationships with colleagues, prospects, franchisees, and stakeholders.
• •Work collaboratively as a supportive and trusted team member.
• •Demonstrate resilience and adaptability in a fast-paced sales environment.
• •Act with professionalism, integrity, and sound judgement.
• •Maintain a high level of accuracy and attention to detail.
• •Deliver an exceptional experience for prospective franchisees throughout the recruitment journey.

Brand:

Neighbourly - GBR Shared Services