Sales Operations Coordinator

Description

Sifted Logistics Intelligence ("Sifted") is at the forefront of logistics optimization, providing a cutting-edge SaaS platform and predictive analytics tools designed to revolutionize the way parcel shippers manage their operations.

Our platform goes beyond traditional consulting methods, empowering businesses to continuously calibrate, automate, and monitor their shipping spend, carriers, and contracts with unparalleled precision and insight.

We're driving a transformative shift in the logistics industry, redefining what's possible for our clients — and AI is at the core of that evolution.

At Sifted, we don't just use AI — we depend on it. Our proprietary SiftedAI platform delivers predictive intelligence and automation that enable businesses to make smarter, faster, and more confident decisions. Internally, every employee is expected to leverage AI to optimize how they think, create, and deliver. We believe mastering AI is fundamental to our speed, excellence, and competitive edge.

Be part of a company that created a category and is continuously building. If you get excited about defining market verticals and making an impact, Sifted is the place for you. Join us and be part of something extraordinary.

The Sales Operations Coordinator supports the day-to-day tools, data, and workflows that keep the Sales team running. This is an entry point into Revenue Operations / GTM Engineering for someone who wants hands-on exposure to CRM administration, pipeline hygiene, and sales reporting, with a direct line of sight into how deals move and how a sales org and GTM system operates.

This role is less system architecture, more day-to-day support for reps and sales leadership.

Requirements

• •Maintain day-to-day CRM (Salesforce) hygiene: updating records, cleaning up duplicates, correcting stage/field errors, and keeping account, contact, and opportunity data accurate and current.
• •Support lead and opportunity routing, assignment, and follow-up so reps always have clean, actionable pipeline.
• •Serve as first-line support for reps' day-to-day CRM and sales tool questions — access issues, data errors, "how do I..." requests — and escalate more complex system issues to the GTM Engineering team.
• •Build and maintain standard sales reports and dashboards (pipeline coverage, activity, stage aging, quota attainment) and pull ad hoc reports for sales leadership as requested.
• •Help prepare data and materials for weekly pipeline reviews, forecast calls, and deal desk requests.
• •Assist with onboarding new sales reps to the CRM and sales engagement tools (e.g., sequences, templates, call/email logging).
• •Monitor data entry compliance and coach reps on process adherence and CRM best practices.
• •Support basic administration tasks in sales engagement and enrichment tools under the guidance of the GTM Engineering team (list building, sequence enrollment, data enrichment requests).
• •Flag recurring data quality issues, process bottlenecks, or reporting gaps to the GTM Engineering team and help test fixes before they roll out.
• •Assist with special projects such as territory or account list updates, sales contests/SPIF tracking, and CRM data cleanup initiatives.

Desired Skills and Experience

• •0–2 years of experience in a Sales, Sales Operations, or Customer-facing role (internships count); prior CRM exposure is a plus but not required.
• •Comfort navigating and updating records in Salesforce or a similar CRM.
• •Strong Excel or Google Sheets skills (sorting, filtering, basic formulas, pivot tables).
• •High attention to detail and a strong sense of ownership over data accuracy.
• •Clear, professional communication — comfortable fielding questions from reps and sales leadership.
• •Ability to juggle multiple requests, prioritize, and follow through in a fast-paced environment.
• •Genuine interest in how sales teams operate and a desire to grow into a Sales/GTM Engineering career path.
• •Demonstrated willingness to use AI tools to work faster and smarter.

Bonus Points for the Following

• •Exposure to a sales engagement platform (Outreach, Salesloft, or similar).
• •Coursework, certification, or self-directed learning in Salesforce (e.g., Trailhead badges).
• •Experience in a SaaS or high-growth startup environment.
• •Prior experience supporting a sales or account management team directly.