SAP Program Lead – Healthcare Provider/MSO

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Position Summary :

The SAP Program Lead is accountable for the end-to-end leadership of a large-scale SAP transformation program , from pre-initiation through delivery and stabilization , within a healthcare provider environment, with specialization in Managed Services Organization (MSO) operating models.

This role owns the development of the business case, definition of scope and roadmap, program governance, financial stewardship, and partner selection , ensuring the program delivers measurable business outcomes aligned with enterprise strategy.

The Program Lead serves as the single point of accountability across business, technology, and external partners , driving disciplined execution, stakeholder alignment, and value realization in a highly regulated healthcare environment.

Key Responsibilities :

Strategy, Business Case & Pre-Initiation

Lead development of a board-ready SAP business case , including:

Value drivers, KPIs, and benefit realization model

Total cost of ownership (TCO) and multi-year financial projections

Investment phasing and ROI (NPV, payback)

Align executive stakeholders (Finance, Operations, Clinical, IT) on strategic objectives, scope, and success criteria

Define target operating model for MSO / provider environment:

Integration with Practice Management (PM) and Revenue Cycle Management (RCM) systems

Provider-side accounting and specialty workflows

Establish program vision, guiding principles, and transformation roadmap

Scope, Timeline & Program Planning

Define end-to-end program scope , including:

Core SAP S/4 capabilities

Integration landscape (PM, RCM, third-party systems)

Data, analytics, and compliance requirements

Develop and manage the integrated program plan , including:

Timeline, milestones, and critical path

Cross-workstream dependencies (functional, technical, data, testing)

Ensure program structure supports Design → Build → Test → Deploy lifecycle execution

Partner & Vendor Selection (SI / Advisory)

Lead system integrator (SI) selection process , including:

RFP/RFI development and execution

Evaluation criteria (industry expertise, delivery model, cost, innovation)

Executive presentations and final recommendation

Define and negotiate SOW, commercial model, and governance framework

Establish performance KPIs and accountability mechanisms for partners

Financial Management & Budget Ownership

Own full program financial lifecycle , including:

Budget creation (labor, SI, technology, infrastructure, run costs)

Forecasting and variance management

Cost governance and financial reporting to executive leadership

Ensure alignment between funding, scope, and value delivery outcomes

Drive cost optimization across customization, integration, and operating model decisions

Program Governance & Execution Leadership

Establish and operate program governance structure , including:

Steering Committee (SteerCo)

Design authority and decision forums

PMO frameworks and reporting cadence

Lead day-to-day program execution , ensuring:

Delivery against scope, timeline, and quality

Proactive risk and issue management

Cross-functional alignment

Serve as primary liaison between executive leadership, business stakeholders, and delivery teams

Healthcare Provider & MSO Domain Leadership

Ensure SAP solution aligns with healthcare provider operational realities , including:

Practice management and physician group models

Revenue cycle complexity and payer interactions

Regulatory and compliance requirements

Define system boundaries between SAP and:

Practice Management (PM)

Revenue Cycle Management (RCM)

Specialty / MSO platforms

Incorporate lessons learned from scaled provider environments and MSO models

Change, Adoption & Value Realization

Lead enterprise-wide organizational change and adoption strategy

Define and track value realization metrics and outcomes

Ensure successful cutover, go-live, and transition to steady-state operations

Minimum Qualifications :

Bachelor's Degree or equivalent and typically requires 13+ years, with 8+ years of direct work-related experience. Less years required if has relevant Master's or Doctorate qualifications.

Critical Skills/Experience :

Leadership & Strategy

Ability to define and communicate transformation vision and align stakeholders

Strong executive presence with proven ability to influence C-suite

Program Management Excellence

Expertise in governance, risk management, and delivery discipline

Deep experience in :

Large-scale SAP / ERP transformations

Managing complex, multi-year programs

Integrated planning and dependency management

Financial & Business Acumen

Strong capability in :

Business case development

Financial modeling and budgeting

Value realization tracking

Change & Stakeholder Management

Ability to lead large-scale organizational change and drive adoption

Strong communication and stakeholder alignment skills across business and IT

Additional/Preferred Experience :

Healthcare / MSO Domain Expertise

Experience in:

Healthcare provider or MSO environments

Practice management / revenue cycle integration

Provider-side financial operations

Vendor & Partner Management

Proven ability to:

Select and manage system integrators

Negotiate contracts and drive accountability

Success Measures :

Approved, executable business case with clear ROI

Program delivered on time, within scope, and within budget

Successful SI selection and partnership performance

Achieved business value realization targets

High stakeholder satisfaction and adoption

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$163,800 - $273,000

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McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, prote