Senior Customer Experience Designer (UX & Creative)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Experience Designer (UX & Creative) based in the United States.

• The Senior Customer Experience Designer will combine strategic UX thinking with strong visual design expertise to create intuitive and engaging digital customer experiences.
• You will translate complex program requirements and brand direction into polished consumer journeys, campaign creative, and production-ready digital experiences.
• The role offers meaningful ownership across loyalty, rebate, promotion, and sweepstakes programs, from initial concept through execution.
• You will collaborate closely with Product, Development, Sales, Account Management, and Delivery teams to balance customer needs, usability, technical constraints, and business objectives.
• AI-enabled tools will be an important part of the creative workflow, supporting concept development, prototyping, production, and process improvements.
• You will also contribute to reusable UX patterns, templates, design systems, and scalable workflows that extend beyond individual campaigns.
• This is a fully remote, hands-on opportunity for a senior designer who enjoys combining strategy, creativity, execution, and cross-functional collaboration.