Senior Manager, Impact Measurement & Learning

Job Title: Senior Manager, Impact Measurement & Learning Department: Impact

Reports to: Senior Director, Impact Effective Date: October 2026

About Biblica

For more than 200 years, Biblica has helped people beyond the reach of God's Word discover the love of Jesus Christ. Our mission is clear: The Bible for everyone, everywhere to experience the life-changing Gospel of Jesus Christ. The Bible is at the heart of Biblica's mission. We are captivated, challenged, and inspired by this extraordinary collection of books. We believe the Bible is God's truth and God's story. In everything we do, we seek to honor Christ and the everlasting Word of God. By joining the Biblica team, you'll have the opportunity to serve in a ministry that is advancing God's Kingdom to the ends of the earth. We desire to serve God by bringing our gifts, talents, and experiences together to make a difference around the world, living out the Great Commission.

Job Summary

Biblica is building a clearer understanding of how our work helps people move from Scripture availability to genuine access and meaningful engagement. The Senior Manager, Impact Measurement & Learning is responsible for turning the measurement framework into practical reporting systems, trusted indicators and regular learning across our global ministry.

This role leads the design and adoption of Impact measurement standards, data quality, reporting workflows and dashboards. Reporting to the Senior Director, Impact, they work with Regional Directors and reporting colleagues across Africa, the Americas, Asia Pacific and MENA Eurasia, as well as Global Programs and Digital Innovation.

Location

We are primarily inviting applications from candidates based in Kenya, where employees have flexibility to work remotely or from our office in Nairobi. The exact working arrangements and requirements will be discussed with the successful candidate. Applicants in other locations will be considered on a case-by-case basis where a suitable employment arrangement is available.

Supervisory Responsibilities

Coordinate limited specialist support or contractors for systems or data tasks when agreed.

Duties and Responsibilities

Measurement standards and responsible claims

Turn Biblica’s theory of change and measurement framework into usable indicators, a data dictionary, field guidance and evidence requirements that can be applied consistently across regions and formats.

Specify transparent rules for counts, estimates, confidence levels and changes in definitions over time.

Oversee evidence records of Scripture resources released; exposure through print, broadcast or digital channels; Bible access realised; and meaningful engagement.

Advise the Senior Director on the evidence behind material internal and external claims; identifying cases where the proposed claim exceeds the available evidence.

Systems, reporting and decision support

Review and finalize data flow mapping, source ownership, and reporting schedules.

Where necessary, and in coordination with system owners, design and improve templates, validation checks, documentation and repeatable reporting processes using appropriate existing tools.

Own the quality standards for agreed leadership dashboards. Supervise their routine production and clarify definitions and caveats for decision makers.

Work with colleagues to assess whether approved AI-assisted tools can help with routine checking, documentation or reporting, with human review and information-security requirements in place.

Implementation, safety and learning

Work with regional teams to choose reporting and evaluation methods Biblica and our partners can use safely in restricted or low-connectivity settings.

Stress-test new access and priority disaggregation with a sample of major reach-contributing partners.

Lead a phased Africa pilot with regional staff and selected partners. Establish common core measures while adapting methods to the barriers, safety conditions in each setting, and modest project M&E budgets.

Use the Africa pilot and partner tests to revise the measures, then agree a global rollout with the Senior Director for Impact

Train and coach regional reporting colleagues and partners to use agreed definitions and tools, consulting Regional Directors on practical delivery requirements.

Facilitate regular inter-departmental reviews that connect evidence to decisions about access barriers, format and program needs, partner support and engagement approaches.

Monitor and evaluate potential changes to what data is necessary and safe to collect, retain and share.

Coordinate with planned Research Manager so routine reporting informs deeper research questions and research findings improve the measurement system.

General

Participate in daily prayer and staff gatherings on a regular basis and contribute to Biblica’s collaborative ministry culture.

Undertake other related responsibilities agreed with the Senior Director, Impact.

Required Skills and Abilities

Strong technical knowledge of monitoring, evaluation, and learning systems, including methodologies, indicator design, data quality, and evidence strength.

Proven ability to build workable processes across programs or partners, gain adoption from colleagues outside your reporting line, and negotiate global consistency with local feasibility.

Excellent quantitative and qualitative data management skills, with experience working with CRM, project management, survey or reporting platforms.

Able to work through challenges, such as conflicting partner figures, missing data and changing project circumstances.

Ability to identify risk and assess when to seek specialist safeguarding, security or data protection advice.

Clear written and verbal communication; confidence to explain uncertainty, challenge an unsupported claim constructively and present useful findings to senior leaders.

Good judgement, cultural humility and the ability to coach staff and partners across regions and time zones while prioritising competing demands.

Education and Experience

Bachelor’s degree (essential). Evidence of relevant post-graduate studies (preferred).

Substantial experience (5 years or more) designing or improving impact measurement or program reporting systems in an international non-profit, faith-based or comparable partner-led setting.

Demonstrated experience using operational and partner data to improve reporting quality and decision making; experience leading a systems rollout or significant process change.

Experience working with local partners in at least one setting shaped by restricted access, insecurity, displacement, poverty or limited infrastructure is strongly preferred.

Experience supervising or coaching colleagues

Knowledge of research and evaluation design sufficient to collaborate with research specialists.

Physical and Working Requirements

Able to work effectively in a remote, multicultural team and participate in meetings across time zones, with reasonable scheduling arrangements.

Prolonged periods of sitting at a desk and working on a computer.

Able to undertake occasional travel, subject to operational needs, accessibility and appropriate security approval.

Competencies

Strong personal commitment to Christ and Biblica’s purpose, mission and Statement of Faith, with the ability to work in alignment with Biblica’s Christian ethos.

Respect for local partners and the judgement to choose a safe, useful measure over a more impressive but unsupported number.

Practical curiosity, strong prioritization, openness to challenge and a commitment to help colleagues learn from evidence.

Salary, Hours and Benefits

Full-Time / Permanent : 40 hours per week

Salary range: In line with global salary scales and determined by qualifications and experience.

Grade Level: Senior Manager (Grade 500)

Biblica offers competitive benefits and compensation pac