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Capital

Senior Operations Manager - AI Automation

Dubai · London, England, United Kingdom

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hirly's read of this role

Role family
Operations
Seniority
Lead / management
Countries
AE, GB
Work mode
On-site / unstated
First seen by hirly
20 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

We are looking for a Senior Operations Manager - AI Automation to lead how Capital.com uses AI and automation across Operations, including Customer Support and FinCrime.

You will own the automation roadmap. That means deciding what to automate, sizing and ranking each opportunity, and then building, testing and rolling out the automations with the teams who use them. You’ll redesign processes so that AI handles what it does well, fixed rules cover what needs to be predictable, and people keep the decisions that need judgement. You’ll work closely with operational managers, control owners, Product and Engineering, and lead a team of one to two people.

Original posting on Capital's site ↗

Listed on hirly, a job board. hirly is not the employer: Capital is hiring for this role.

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