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Jobgether

Senior Operations Manager - Legal Support Services

Brazil

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hirly's read of this role

Role family
Operations
Seniority
Lead / management
Country
BR
Work mode
Remote-friendly
First seen by hirly
8 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Operations Manager - Legal Support Services based in Brazil.

  • Take ownership of the daily operations of an established U.S. legal support services provider handling approximately 900 jobs per month for around 100 active law firm clients.
  • You will oversee the complete job lifecycle, from intake and assignment to service completion, quality control, client communication, and billing handoff.
  • Working directly with the CEO, you will lead internal teams and manage a nationwide network of independent process servers.
  • Your focus will be on strengthening accountability, maintaining service quality, and ensuring time-sensitive assignments are completed efficiently.
  • You will also improve operational workflows, develop scalable systems, and use performance metrics to identify risks and opportunities.
  • This is a hands-on leadership position in a fast-paced, entrepreneurial environment where operational excellence and client experience are central to business growth.
  • As the organization expands, you will have the opportunity to shape its operating model and take on broader leadership responsibilities.
Original posting on Jobgether's site ↗

Listed on hirly, a job board. hirly is not the employer: Jobgether is hiring for this role.

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