Senior Product Manager

Job Description

What you'll do:

Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers and merchant in the areas of customer support, merchant support, back office systems, etc

Bring ease of use and simplicity to AirAsia digital platforms enhancing the overall customer and merchant experience

Work with software engineering team to work on new ideas from conceptualization to prototyping to engineering to production

Providing vision and direction to the Agile development teams and stakeholders throughout the project and create requirements and stories

Ensure that the team always has an adequate amount of groomed backlogs to work on.

Plan and prioritize product feature backlog and development for the product

Define product vision, road-map and growth opportunities

Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with the maximum value that is aligned with product strategy

Lead the planning of product release plans and set the expectation for delivery of new functionalities

Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product

Follow our competitors and the industry

Keep abreast with Agile/Scrum best practices and new trends

Your Experience:

Degree in Computer Science, Engineering or relevant field

Overall 6+ years of experience with minimum 3 years in Product Management role, preferably in E-Commerce, Customer Support, Merchant Support Familiarity with A/B testing and conversion rate optimization (CRO)

Previously managed high traffic E-Commerce sites (500k+ visitors per day)

Good understanding of APIs and Microservices, Data Science, UI/UX, Javascript and/or python

Good understanding of cloud (preferably Google cloud) and associated areas like app engine, pub/sub, cloud storage, monitoring, big query etc In-depth knowledge of Agile processes and principles

Outstanding communication, presentation and leadership skills

Prior experience working in the Travel or Ecommerce domain is a big plus Excellent organisational and time management skills Sharp analytical and problem-solving skills Creative thinker with a vision