Service Advisor

Description

The Service Advisor will be responsible for providing exceptional customer service and maintaining high levels of customer satisfaction. The ideal candidate will manage a high volume of customer inquiries and ensure the smooth operation of the service department.

This is a great opportunity for the right candidate.

Responsibilities:

• •Greet customers and provide excellent customer service.
• •Schedule appointments and ensure timely completion of services.
• •Communicate with customers about recommended services and any issues that may arise.
• •Provide accurate estimates and quotes to customers.
• •Maintain a high level of knowledge about the services offered by the dealership.
• •Manage customer complaints and inquiries, ensuring customer satisfaction.
• •Maintain accurate and up-to-date service records.
• •Work closely with the service department to ensure smooth operation.
• •Meet or exceed performance metrics, including customer satisfaction, service retention, and revenue generation.

Requirements

• •High school diploma or equivalent.
• •Minimum of 2 years of service writing experience.
• •Strong communication and interpersonal skills.
• •Ability to multi-task and work in a fast-paced environment.
• •Strong attention to detail and ability to maintain accurate records.
• •Proficiency with computer software, including Microsoft Office and dealership management systems.
• •Valid driver's license and clean driving record

Pay: $65,000.00 - $85,000.00 per year