Service BDC Representative-Lyon-Waugh Auto group

Description

Join Our Team as a Full-Time Service BDC Representative!

The Lyon-Waugh Auto Group is searching for positive, driven individuals to join our diverse team as Full-Time Service BDC Representatives . If you're someone who brings positive energy, professionalism, and a genuine passion for providing exceptional customer service—we can't wait to hear from you!

Schedule: Monday–Saturday, with one scheduled weekday off

Compensation Plan: Base hourly rate of $20-$25, plus monthly bonus

Estimated Annual Compensation Range: $50,000.00-$65,000.00

What You’ll Be Doing:

• •Welcome clients in person at the desk or on the phone
• •Schedule service appointment
• •Schedule valet pick up appointments, working with valet drivers
• •Schedule deliveries
• •Make outbound calls for appointment reminders, missed appointments declined services and upcoming maintenance
• •Assist clients with common questions and direct them to appropriate personnel
• •Contact clients with open recalls, campaigns, special order parts
• •Other duties assigned by management team

What we can offer you:

• •Comprehensive benefits package
• •401(k) options with company match
• •PTO package that includes holidays, vacation, sick days, your birthday off, and a paid volunteer day
• •longevity bonuses and paid trips
• •Employee discounts on service, parts, and vehicle purchases
• •Opportunities for tickets to concerts and sporting events
• •Employee referral bonus
• •Smoke free campuses

Requirements

What We’re Looking For:

· Previous experience in automotive BDC preferred, but will train the right candidate

· Clear, professional communication skills—both verbal and written

· Proficient with Microsoft Word, Outlook, and Excel

· Strong attention to detail

· Highly organized and dependable

· Confident phone presence with a friendly, helpful tone

If this sounds like the right fit for you, we’d love to connect. Apply today and take the next step in your career with the Lyon-Waugh Auto Group!