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Wegmans

Service Desk Associate

Columbia

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
13 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Location:

8855 McGaw Road Columbia, MD 21045

Availability Requirement for this role:

Morning and/or evenings (includes weekends).

Age Requirement:

Must be 18 years or older

Time Type:

Part time

Pay Range:

$16.50 - $17 / hour

Why Work Here

Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Job Description:

At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you’ll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you’ll guarantee each customer has a positive experience as they end their shopping trip at Wegmans!

What will I do?

  • Engage customers in friendly conversation while making eye contact and smiling
  • Proactively offer additional assistance or services and thank the customer for shopping at Wegmans
  • Properly bag items to ensure products arrive at their destination in the condition they left the store
  • Partner with departments to ensure questions are answered and problems are resolved
Original posting on Wegmans's site ↗

Listed on hirly, a job board. hirly is not the employer: Wegmans is hiring for this role.

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