Solutions Architect

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

The Solutions Architect (SA) role is established to support DigiCert’s most strategic, complex, and high-impact opportunities by providing deep technical architecture, system design expertise, and cybersecurity thought leadership.

As DigiCert’s portfolio, customer scale, and innovation velocity continue to grow, the SA role ensures we can:

Design scalable, enterprise-grade trust architectures

Meet advanced customer requirements earlier in the sales cycle

Influence product direction with real-world architectural insight

Position DigiCert as a trusted authority in digital trust and cybersecurity

Help drive and adopt AI-driven capabilities

This role is intentionally distinct from Solutions Engineering and does not own day-to-day customer engagements. Instead, the SA is deployed selectively where architectural rigor, executive-level credibility, and cross-functional alignment are critical.

Expected Travel is 25-30%

Strategic Objectives

The Solutions Architect will:

Increase win rates in large, complex, and strategic opportunities

Improve architectural quality and scalability of customer solutions

Accelerate innovation adoption, including AI-driven capabilities

Strengthen DigiCert’s position as a trusted cybersecurity and digital trust advisor

Create leverage across GTM by enabling repeatable, high-quality solution patterns

What you will do

Core Responsibilities

1. Architecture & Design Leadership

Lead deep technical architecture sessions with enterprise customers, including whiteboarding and future-state design workshops

Design scalable, secure architectures leveraging DigiCert products and platforms

Address complex integration, automation, compliance, and lifecycle challenges

Validate system designs for performance, resilience, and security best practices

Understand strategic partners cybersecurity go to market, competencies & capabilities to align DigiCert solutions to partner practice areas and service offerings, enabling joint business outcomes.

Leverage Tech Alliance Partnerships such as Thales, F5, NetScaler to showcase integrations, leading to accelerated route to market.

2. Strategic Customer Engagement

Engage with senior cybersecurity stakeholders (CISO, security architecture, platform, and infrastructure leaders)

Act as DigiCert’s senior technical representative in high-value opportunities

Support executive-level security, trust, and risk discussions with prospects and customers

Technical evangelist, engaging with key stakeholders within our most strategic partners to gain mindshare, deepen relationships and accelerate partnerships.

3. Product & Engineering Alignment

Translate customer architecture requirements into actionable product feedback

Partner with Product Management to validate roadmap decisions against enterprise needs

Identify recurring architectural gaps and propose solution or product enhancements

Serve as a trusted GTM voice into Product and Engineering planning discussions

4. Innovation & AI Enablement

Collaborate with innovation teams on emerging capabilities, including AI-driven use cases

Evaluate and validate AI applications in trust, security automation, and operational workflows

Provide architectural guidance on responsible, secure, and scalable AI adoption

Support early customer validation of innovative features and proof-of-concept designs

5. AI-Driven Productivity & Internal Enablement

The Solutions Architect is expected to actively adopt and promote AI too ls to improve productivity and scale impact, including:

Using AI to accelerate architecture design, documentation, and diagram generation

Leveraging AI for research, competitive analysis, and pattern identification

Creating reusable, AI-assisted reference architectures and design templates

Enabling SEs and AEs with AI-enhanced technical content and solution guidance

Partnering with internal teams to define best practices for AI usage within GTM

Understand partner AI capabilities, aligning DigiCert use cases that may compliment / enhance these offerings.

Engagement Model & Scope

The SA:

Owns : Architecture, system design, trust models, technical strategy

Supports : Large/strategic deals, innovation initiatives, product alignment

Does Not Own : Day-to-day SE activities, routine demos, or standard POCs

The SA is engaged selectively during:

Whiteboarding and architecture design sessions

Complex or high-risk opportunities

Executive cybersecurity discussions

Innovation and AI-driven initiatives

Primary customer ownership remains with the Account Executive and Solutions Engineer.

What you will have

Key Capabilities & Profile

Deep experience in cybersecurity, digital trust, PKI, identity, and secure architectures

Strong understanding of enterprise systems, APIs, automation, and cloud/hybrid environments

Proven ability to communicate complex designs to executive and technical audiences

Demonstrated use of AI tools to improve efficiency, insight, and solution quality

Influential, collaborative, and comfortable operating across organizational boundaries

Measures of Success

Success for the Solutions Architect role will be measured by:

Improved outcomes in strategic and enterprise opportunities

Positive feedback from customers, SEs, and sales leadership

Reduction in technical risk during deals

Increased alignment between customer needs and product direction

Adoption of repeatable architecture and AI-enhanced workflows across GTM

Strategic Value to DigiCert

This role enables DigiCert to:

Scale trust expertise without overloading Solutions Engineering

Compete more effectively in complex, high-value opportunities

Accelerate innovation and AI adoption responsibly

Strengthen long-term customer trust and technical credibility

The Solutions Architect is a force multiplier for both revenue growth and product excellence.

Benefits

Competitive compensation and comprehensive health, dental, and vision coverage

Retirement savings programs with company matching (401(k) or RRSP)

Generous paid time off, including holidays, and vacation

Paid parental leave and family support benefits

Life and disability coverage

Flexible spending and health savings options (where applicable)

Health and wellness support, including gym reimbursement and wellness programs

Employee Assistance Program with 24/7 confidential support for employees and families

Education assistance and professional development opportunities

Access to LinkedIn Learning and continuous learning resources

Employee referral bonus program and additional company perks and discounts

Internal rewards and recognition platform ( Motivosity ) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues

Business travel insurance and global employee support programs

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, se