NielsenIQ

Sr. Customer Support Analyst

Pune, Maharashtra, India

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hirly's read of this role

Role family: Customer support
Seniority: Senior
Country: IN
Work mode: On-site / unstated
First seen by hirly: 22 Oct 2026

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the posting

Job Description The Sr. Customer Service Associate will be responsible for maintaining and enhancing customer relationships, ensuring customer deliverables and queries are addressed efficiently through NielsenIQ proprietary platforms. This role focuses on delivering high-quality outputs, managing complex queries, and driving customer satisfaction through proactive engagement and process excellence. Additionally, the candidate will play a critical role in stakeholder management and building stro…

Original posting on NielsenIQ's site ↗

Listed on hirly, a job board. hirly is not the employer: NielsenIQ is hiring for this role.

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