Sr. Specialist, Renewal Sales

Job Title:

Sr. Specialist, Renewal Sales

Job Description

• The Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
• •Provide accurate weekly/ monthly/ quarterly sales forecast
• •Mastery of product knowledge and technical understanding of services to assess client requirements
• •Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• •Manage external competitive pressures and handle objections to retain customers or win new customers
• •Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• •Work with your team and management to provide a professional experience during all interactions with customers and prospects
• •Maintain the customer management system (CRM) to ensure all relevant data is captured
• •Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.
• •Work with a team and report directly to a Sales Manager

Location:

PHL Quezon City - Tera Tower 20th Floor

Language Requirements:

English

Time Type:

Full time