Strategy, Development, & Workforce Associate

Description

WHAT YOU’LL DO:

We are seeking a curious, highly organized, and adaptable problem solver to join our Strategy & Growth team as an Associate. You’ll work alongside experienced consultants and subject matter experts to research unfamiliar topics, organize complex information, analyze data, develop recommendations, coordinate projects, and turn ideas into polished client-ready deliverables. The ideal candidate will ask thoughtful questions, learn quickly, take ownership of their work, and continuously strive to be better than yesterday.

Facktor’s Strategy & Growth (S&G) division serves as a leader, innovator, and thought partner in expanding the impact of the health center movement, helping clients grow, stabilize, and plan for the future. The Associate will support a broad portfolio of work across S&G, including grant and funding applications, market analyses and Community Needs Assessments, workforce engagements, strategic planning, recruitment, credentialing, program design, and other growth initiatives. This is also a cross-divisional role, with opportunities to support projects across Facktor’s other divisions, including Clinical Optimization initiatives such as Enhanced Care Management (ECM) implementation and project coordination. This role is ideal for someone who enjoys variety, learns quickly, is eager to build new skills, and is willing to step in where needed to support our clients and teams.

WHO WE ARE:

Facktor is a fully remote healthcare consulting firm, but it rarely feels that way. We are deeply connected, highly collaborative, and united by a shared commitment to the community health center movement and the organizations delivering care to those who need it most. Our work is fast-paced and dynamic, with each day bringing new challenges, perspectives, and opportunities to make meaningful impact.

You’ll work shoulder-to-shoulder with colleagues across divisions, gaining exposure to all aspects of healthcare consulting—from strategy, finance, and operations to quality improvement, clinical optimization, business intelligence, and beyond. Cross-divisional collaboration isn’t just encouraged, it’s core to how we work. We infuse fun into what we do, celebrate wins along the way, and support one another as we grow, both professionally and personally. This is an environment for people who thrive in a fast-paced consulting setting, enjoy solving complex problems, and are energized by learning something new every day, while being supported by a team that truly cares.

Our mission at Facktor is to revolutionize community health. Not your typical briefcase consultants, we bring a backpack with us to our clients, because we’re ready to get to work. We partner with mission-driven organizations, including Federally Qualified Health Centers (FQHCs), hospitals, health plans, medical groups, academic programs, IPAs, and foundations, to help them deliver high-quality, sustainable care. We meet clients where they are, offering hands-on, customized support to solve operational challenges, strengthen financial performance, and scale impact. Our consultants bring deep expertise in strategic planning, clinic development, financial modeling and management, quality improvement, and more. From our interim management roles to project-based support, we work across functions to ensure organizations are compliant, resilient, and positioned for growth. At Facktor, we’re not just advisors, we’re collaborators, committed to advancing equitable care and stronger health systems.

WEBSITE: facktorhealth.com

RESPONSIBILITIES:

The Associate will support a broad and evolving portfolio of Strategy & Growth engagements as well as projects with other divisions across Facktor. Depending on client needs, projects may include:

• •Strategic Planning: Support research, data synthesis, stakeholder engagement, and development of strategic plans.
• •Program Design & Development: Help design new programs and services, including implementation plans, evaluation strategies, and budgets.
• •Development & Funding: Research funding opportunities and support grant applications, proposals, and other funding submissions.
• •Workforce Strategy: Support workforce planning, organizational design, staffing, compensation, and employee engagement projects.
• •Recruitment: Support recruitment projects, including position development, candidate sourcing and screening, and interview coordination.
• •Credentialing & Enrollment: Support credentialing, privileging, payer enrollment, and related process improvement projects.
• •Clinical Optimization: Coordinate projects such as Enhanced Care Management (ECM) and other care delivery and implementation initiatives.
• •Research & Analysis: Gather and analyze information to identify needs, opportunities, trends, and potential solutions.
• •Project Coordination: Track timelines, deliverables, decisions, and next steps to keep projects moving forward.
• •Client Deliverables: Develop clear, accurate, and polished reports, presentations, analyses, and other client materials.
• •Cross-Divisional Support: Flex across teams and project types, stepping in where needed and building new skills along the way.
• •Business Development: Support proposals, research, and other initiatives that contribute to Facktor’s growth.
• •Demonstrate and uphold the firm's core values in all interactions, ensuring professionalism, integrity, and collaboration with both clients and colleagues.
• •Other duties as assigned.

As an Associate, the following are essential to meeting expectations:

• •Autonomy: Limited autonomy, typically performs tasks under supervision.
• •Leadership: Considered an individual contributor, not in a leadership role. Primarily focused on learning, supports colleagues.
• •Judgement: Uses good judgement regarding completion of tasks assigned. Knows when to ask for help. Seeks guidance appropriately.
• •Decision Making: Able to make independent decisions about assigned tasks.
• •Business Development: Identifies pathways for senior leaders to recognize potential upselling and cross-selling opportunities.
• •Expertise: Entry level position, requires foundational knowledge and skills.
• •Client Relations: Maintains polite, respectful, and professional, relationships with clients.

WHAT WE LOOK FOR:

• •2+ years of experience in healthcare, such as human resources, development, fundraising, training, policy, program design, or compliance (or similar).
• •Bachelor's degree in public health or health related field and/or Master's degree (MPH, MHA, MPA, or MBA) preferred.
• •Intellectual curiosity: You enjoy learning, ask thoughtful questions, and are comfortable getting up to speed quickly on topics you have never encountered before.
• •Strong writing: You can take complex information and turn it into writing that is clear, concise, organized, and appropriate for the audience.
• •Analytical thinking: You can break down a problem, identify what information matters, and use evidence to develop a thoughtful point of view.
• •Research skills: You know how to find credible information, distinguish useful information from noise, and synthesize what you learn.
• •Organization & follow-through: You can manage multiple priorities, keep track of details and deadlines, and reliably move work from idea to completion.
• •Attention to detail: You care about accuracy and notice the small things.
• •Learning agility: You pick up new concepts and tools quickly and are willing to stretch beyond what you already know.
• •Comfort with ambiguity: You can use available information, ask for guidance when needed, and figure out a path forward.
• •Problem-solving: When something isn’t working, your instinct is to investigate why and think about what could work better.
• •Collaboration: You enjoy working with different personalities and areas of expertise, and contribute positively to a team.
• •Communication: You communicate professionally and confidently with colleagues and clients and can adapt your appro