Supervisory IT Specialist (Network)

Summary

This position is located in the Connectivity and Collaboration (CCS), Office of Information and Technology (OIT). The incumbent serves as the Primary technical Analyst responsible for providing subject matter expertise to the full range of duties associated with one or more IT specialty areas required to support: Wide Area Networking, Campus Networking, Wireless LAN and UCIS.

Duties

Duties include but not limited to: Undertakes CCS and Infrastructure level assignments of a special and/or critical nature; elevates the impact of changes in business needs, evaluates Feasibility, identifies solutions; and presents recommendations to senior management orally or in written reports. Ensures VA policies are in compliance with regulatory requirements and legislated mandates governing those programs. Provides technical direction to staff and contract team members. Manages engineering, implementation, evaluation, and continuous improvement of processes and technology in accordance with management priorities and objectives. Facilitates the effective exchange of information between stakeholders at all levels by sponsoring regular meetings, teleconferences and coordinating sessions to ensure all critical parties are informed and involved in decision making activities and maintenance events. This is a Non-Bargaining Unit Position. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work role: NCWF Code: 441 Category - Network Operations Specialist. Plans, implements, and operates network services/systems, to include hardware and virtual environments. For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways Work Schedule: Monday - Friday; 8:00am to 4:30pm. Compressed/Flexible: Available at managers discretion. Telework: Ad hoc/Situational as determined by Agency Policy. Virtual: This is not a virtual position. Position Description/PD#: Supervisory IT Specialist (Network)/PD10094A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Physical Requirements: The work is sedentary, but may involve periods of walking, bending, stooping, lifting, carrying, moving (up to 50 pounds) components and supplies, reaching, pulling, and working at a keyboard and monitor. Subject to call back outside tour of duty. Working Conditions: The work area is adequately lighted, heated, and ventilated. The environment involves everyday risks that require normal safety precautions.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/06/2026. You must meet both the Basic Requirement and the Specialized Experience to qualify for this series as described below. Basic Requirement - Individual Occupational Requirement (IOR): Applicants must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND SPECIALIZED EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-13 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. Specialized experience is defined as: Supervising IT, contractor, and network teams responsible for enterprise network installation, operations, security, troubleshooting, and support. Managing LAN/WAN infrastructure, routing, switching, firewalls, VPNs, monitoring, patching, configuration control, and disaster recovery readiness. Leading network engineering and modernization projects while managing staff assignments, performance, training, budgets, schedules, risks, and compliance with architecture standards. Producing technical documentation and communicate network issues, risks, timelines, and mitigation strategies to technical and nontechnical stakeholders. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.