Support Intern

Job Description – Support Intern

Job Title: Support Intern – All Departments

Location: Gandhinagar, Gujarat – Work From Office (WFO) / Remote

Shift / Working Hours: General Shift

Employment Type: Full-time / Internship

Company Overview

AI CERTs® is a global leader in AI-focused certification and professional development, empowering individuals and organizations to thrive in an AI-driven world. We specialize in providing industry-recognized certifications designed to validate AI knowledge, skills, and expertise across various domains.

Our certification programs cover emerging technologies, including Artificial Intelligence, Generative AI, Machine Learning, Cybersecurity, and other transformative technologies. Through practical, industry-relevant learning experiences, AI CERTs® aims to bridge the AI skills gap and prepare professionals, students, and businesses for the future of work.

As part of the Sarder Inc. ecosystem, AI CERTs® is committed to making AI education accessible, relevant, and impactful worldwide.

About the Role

We are looking for enthusiastic, proactive, and detail-oriented Support Interns to assist various departments at AI CERTs®. The selected candidates will work closely with respective teams to support day-to-day operations, coordination, documentation, research, and administrative activities. This opportunity is ideal for freshers and individuals looking to gain practical corporate experience, develop professional skills, and understand cross-functional business operations in the EdTech and AI certification industry.

What You Will Do

• •Assist respective departments with daily operational and administrative activities.
• •Support team members in executing ongoing projects, assignments, and business initiatives.
• •Coordinate with internal teams to ensure smooth communication and timely completion of tasks.
• •Maintain records, update spreadsheets, and manage departmental documentation.
• •Conduct basic research, collect information, and prepare reports as required.
• •Assist in preparing presentations, reports, trackers, and other business documents.
• •Follow up with relevant stakeholders regarding pending tasks, deliverables, and updates.
• •Support data entry, database management, and information organization.
• •Participate in team meetings and provide updates on assigned tasks.
• •Identify opportunities to improve workflow efficiency and support process improvements.
• •Handle assigned responsibilities with accuracy, confidentiality, and accountability.
• •Perform additional tasks and responsibilities as assigned by the reporting manager.

What We Are Looking For

Functional Skills

• •Basic knowledge of MS Office, particularly Excel, Word, and PowerPoint.
• •Familiarity with Google Workspace tools such as Google Docs, Sheets, and Slides.
• •Good written and verbal communication skills.
• •Basic understanding of documentation, reporting, and data management.
• •Ability to perform online research and organize information effectively.
• •Basic knowledge of email communication and professional correspondence.
• •Willingness to learn new tools, technologies, and business processes.
• •Familiarity with AI tools such as ChatGPT will be an added advantage.
• •Ability to coordinate with multiple teams and manage assigned tasks efficiently.

Behavioural Skills

• •Strong willingness to learn and develop professional skills.
• •Good interpersonal and communication abilities.
• •Positive attitude and a proactive approach to work.
• •Strong organizational and time management skills.
• •Attention to detail and accuracy in task execution.
• •Ability to multitask and prioritize responsibilities.
• •Team player with the ability to work independently when required.
• •Adaptability and openness to feedback.
• •Professionalism, discipline, and accountability.

Education & Experience

• •Bachelor's degree or currently pursuing graduation in any discipline.
• •Candidates from Business Administration, Commerce, Management, Computer Science, Arts, or related backgrounds are encouraged to apply.
• •0–1 year of experience in administrative support, operations, coordination, or related activities.
• •Freshers and recent graduates are welcome to apply.
• •Prior internship experience in any department will be an added advantage.
• •Basic computer knowledge and proficiency in MS Office or Google Workspace are preferred.

Why Join AI CERTs®?

• •Opportunity to work with a global organization at the forefront of Artificial Intelligence education and certification.
• •Gain practical corporate experience by working with different business functions and departments.
• •Exposure to the growing EdTech, AI, and professional certification industry.
• •Learn directly from experienced professionals and industry experts.
• •Collaborative and inclusive work culture that encourages learning and innovation.
• •Opportunities to develop communication, coordination, organizational, and technical skills.
• •Build a strong professional foundation with exposure to real-world business operations.