Technical Lead

Agency

Dept of Health and Human Services

Division

SEC OFFICE - INFO TECH - NC FAST

Job Classification Title

Applications Systems Specialist I (NS)

Position Number

65014252

Grade

• DT10
• About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position supports the North Carolina Department of Health and Human Services (DHHS) IT division by delivering comprehensive business analysis, system analysis, programming, and production support for enterprise applications. The role spans the full software development lifecycle, including requirements gathering, technical design, application development, testing, deployment, and ongoing maintenance. The position works closely with clients, Technical Leads, and IT leadership to plan enhancements, evaluate system impacts, ensure quality, and maintain compliance with established processes and security standards.

• Key Responsibilities
• •Lead technical design, solution development, prototyping, testing, deployment, and post‑production support
• •Develop, maintain, and integrate complex applications and systems across multiple platforms
• •Gather and refine business and technical requirements; design new features and enhance existing applications
• •Conduct impact analyses for new requirements and support technical effort estimation and project planning
• •Lead and support functional testing, integration testing, and data conversion activities
• •Produce and maintain technical documentation, user guides, and training materials
• •Collaborate with cross‑-functional teams to troubleshoot and resolve system issues
• •Modernize legacy systems and replace unsupported technologies with modern solutions
• •Remediate security vulnerabilities within required timelines
• •Provide on-call and after‑ hours production support, including support for nightly batch cycles

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $87,617.00 - $131,426.00

Recruitment Range: $105,000.00-$117,879.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• •Experience building applications using Java, Spring, and Spring Boot, including microservices, REST APIs, and event-driven components.
• •Experience deploying applications on cloud platform like Azure, AWS, or GCP with hands-on experience building and managing CI/CD pipeline
• •Experience developing responsive UI using HTML, CSS, JavaScript, and frameworks such as React, Angular, or Vue
• •Deployed microservices using Docker and Kubernetes, integrated Kafka/RabbitMQ or similar, and automated deployments across dev/test/prod environments.
• •using AI development tools like GitHub Copilot to to improve productivity, code quality, and architectural design

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds.

This Role is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC.

About the Office of the Secretary

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.

About the NC DHHS Information Technology Division

In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits .

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ .

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• •Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• •Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• •Applications must be submitted by 11:59 PM the day before the closing date.
• •Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• •Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• •Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Offic