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PCB Power

Technical Sales Support Executive

Ashok Vatika, Ahmedabad,, India

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hirly's read of this role

Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
8 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

JOB DESCRIPTION

Technical Sales Support

Skill Set Required :- People's Person, Time Oriented, Great Verbal & Written Communication Skills, Basic Math Skills, Basic Computer Literacy, Handle Customers Relations & Complaints, Crisis Management, Administrative Skills, Attention to Detail, Voice Inbound & Outbound Process, Email Inbound and Outbound Process and Chat Inbound Process

Department :- Technical Sales Support

Timings :- Shift wise ( Morning & Afternoon Shifts )

  • Provide Pre-sales technical assistance, services and products education.
  • Work on sales support services and provide technical and commercial back up as required.
  • Support marketing activities by attending trade shows, conferences and other marketing events.
  • Generate and process new sales leads, inquiries and purchase orders as necessary.
  • Answer E-mails, Phone calls and chats from customers and deals with queries as they arise.
  • Follows up with customer to make sure that they are satisfied with a particular product or service.
  • Exerts attention to detail, as customers may have the same problems; reports the problems as necessary.
  • Deal with any customer complaints and resolves the issue as necessary
  • Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery
  • Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
  • Solicit cross-selling and up-selling opportunities within the customer care experience.
  • Take the extra mile to engage the customer
Original posting on PCB Power's site ↗

Listed on hirly, a job board. hirly is not the employer: PCB Power is hiring for this role.

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