Technical Writing Internship I Spring 2027

Spring 2027 Internship - Technical Writing

This is an in-person Internship in Santa Barbara, CA, open to UCSB Seniors in the UCSB Professional Writing Minor (PWM).

About ShipHawk

ShipHawk is the premier warehousing and shipping software for ERP connected companies. We work with high volume retail, wholesale and eCommerce companies that have outgrown basic warehousing and shipping software.

Come join us as we transform one of the last massive old-school industries into a transparent, efficient market, benefiting both retailers and consumers. Join a startup where you can make an impact, grow your career, and have a voice.

About the Opportunity:

Location: In Person at our Santa Barbara Headquarters

Department: Product - Technical Writing Team

Reports to: Senior Technical Writing Manager

Technical Writers excel at clearly and accurately communicating complex information. As a Technical Writer Intern at ShipHawk, you will gain experience in creating and editing outstanding content while working with Product Owners, Software Developers, Customer Success Managers, and more.

During your internship, you will support the Technical Writing team’s objectives and projects that drive the business forward. Expect to use Google Suite (Docs, Slides, Sheets), Confluence, and AI tools such as Claude, Rovo, and Gemini to develop content for technical and non-technical audiences.

We are looking for outstanding writers who love to learn and want to learn more about working in the software industry as a technical writer. This opportunity will include working on a variety of projects, including writing user guide pages, creating blog articles, and optimizing content for AI.

5 Reasons Why You Want to Work with Us:

You want to work with a team that is competent, confident, passionate, and focused on achieving big goals.

You want to work on a product with the potential to grow into a billion dollar business, become a household name, and help millions of people.

You want to have a voice.

You want to be part of a fun and healthy culture.

You want to work at a company that will provide an opportunity to get to the next level of your career.

What We’re Looking For In You:

We are looking for an all-star skill set: efficient, organized and follows through on commitments. You're intelligent, have great analytical skills and pay attention to detail. In addition, you're calm under pressure, have a great work ethic and communicate well.

And, more than the usual skills, we want you to push and not accept the mundane. Push for a higher standard. Be proactive. Be open to new ideas and personal feedback. Try stuff, fail and learn from it. 5% of business leaders are 20 times more efficient than 95% of business leaders. We want you to be the 5%.

When applying, in addition to your CV/resume, please provide some writing samples.

This internship is a great opportunity for upper level college students with a minor in professional writing.

Some of the skills you will want for this internship:

Strong writing, illustration, and multimedia content development skills

Experience with online writing and publishing, including blogs, articles, newsletters, and wikis

Interest in content optimization for AI and search engines

Interest in business, science, or technical writing as a career

To get the most out of this internship, you will need to:

Be available to work 10 - 15 hours per week

Have an interest in pursuing a career in business and technical writing

Have familiarity with technology and software as a service (SaaS)

Be a self-starter

Be organized and methodical

Have an interest in combining AI tools with traditional writing skills

Be coachable and able to acknowledge, digest and adapt to constructive criticism and feedback

What we offer:

Approximately five month long internship program

January 5, 2027 - June 11th, 2027

$500 per month stipend

10-15 hours per week with flexibility to work with your schedule

Work downtown in Santa Barbara

Hands-on experience and opportunity to lead your own projects

Ability to work in fun tech environment

Being a part of a bigger internship cohort

Work with renowned local tech company

Being part of a driven, dynamic team

Onboarding and final project

Team building event with your fellow interns

Network and build relationships within the community and make professional connections

You will make an impact as part of the team!

ShipHawk provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.