Rock Bund Capital

Trading Support Engineer

Shanghai · Singapore

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hirly's read of this role

Role family: Customer support
Seniority: Mid level
Countries: CN, SG
Work mode: On-site / unstated
First seen by hirly: 3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Who We Are

Founded in 2019, Rock Bund Capital is a proprietary trading firm deeply committed to shaping the future of the cryptocurrency industry. We have an average daily trading volume reaching $1 billion and peak daily trading volume of $9 billion USD. We process over 15 million transactions daily, trading more than 1,000 symbols across major CEx and DEx.

Our teams bridge traditional finance, quantitative research, and high-performance engineering with native blockchain expertise. Having mastered volatile digital asset markets, we now leverage this technical and market expertise to drive our expansion into Traditional Finance.

What You Will Do

Develop comprehensive working knowledge of internal systems.

Troubleshoot, identify root causes and proactively suggest solutions and enhancements

Provide timely response and resolution to alerts, queries and issues raised by trading teams

Facilitate onboarding of new accounts and complete setup in relevant trading-related systems

Liaise with other teams and continuously develop innovative ways to improve processes and procedures

Assist with system automation projects

Document detailed procedures, review and enhance existing technical documentation

Who You Are

At least 2 years of trading infrastructure and application support experience

Have a good understanding of financial products

Strong technical skills and interest in technologies such as Python & Linux

Fluency in English & Mandarin Chinese to communicate effectively with colleagues across different locations

Detail-oriented with good problem-solving skills, and doesn’t settle for mediocrity

Ability to work under tight timelines and pressure in a very fast-paced environment, and be able to adjust the priority of assignments on short notice

Ideally with an advanced degree in STEM

Why Join Us

Competitive remuneration package and a m eritocratic culture where accomplishments are rewarded

Fast paced and result-oriented with a flat structure

Teams collaborate in a casual working environment

Excellent exposure to the digital asset ecosystem and the latest market insight

Great career development opportunities

Disclaimer
We do not accept unsolicited resumes from any professional staffing or search firms. All resumes, or any other information identifying potential candidates, shared with any employee of Rock Bund Capital or its affiliates by any method without a standing signed supplier agreement will be deemed free to contact without restrictions, and no placement fee of any kind will be paid in the event the candidate is hired by Rock Bund Capital or any of its affiliates.

Original posting on Rock Bund Capital's site ↗

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