Destination Knot
Virtual Hotel Customer Service Coordinator
New York
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hirly's read of this role
- Seniority
- Mid level
- Stated salary
- $35,000 – $65,000 per year
- Country
- US
- Work mode
- Remote-friendly
- First seen by hirly
- 13 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Location: Remote
Position Summary
As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.
Responsibilities
Understand client needs and travel preferences
Provide hotel recommendations and confirm reservations
Manage booking changes and follow-up communication
Keep detailed, accurate client records
Requirements
Organized and dependable
Comfortable with digital tools and remote communication
Friendly, professional demeanor
Willingness to learn the travel booking process
Why Join Us:
Collaborative remote environment
Hands-on guidance and self-paced training
Access to industry partnerships and hotel programs
Listed on hirly, a job board. hirly is not the employer: Destination Knot is hiring for this role.
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