Administrative Officer

Summary

Join the Indian Health Service as an Administrative Officer, leading essential administrative operations that support high-quality, culturally responsive care for American Indian and Alaska Native communities. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Duties

Lead supervisors and oversee departmental operations, promoting teamwork, effective staffing, employee satisfaction, EEO practices, and Just Culture principles. Monitor services, compliance, workloads, and performance data; develop measures and implement action plans to improve efficiency and effectiveness. Develop strategic plans, programs, policies, and SOPs; report results to senior leadership, advise staff on procedures, and serve as the HSA liaison. - Manage contracts, compliance, planning, budgets, quality improvement, and reporting. Oversee administrative support, including timekeeping, budgets, training, supplies, personnel documentation, and acting HSA responsibilities. Direct operations, guide supervisors, and lead strategic planning and process improvements using research and best practices. A one-year supervisory/managerial probationary period may be required upon selection/placement.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS 11: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Managing, supervising, and conducting administrative functions involving various programs; analysis and evaluation on projects or mission objectives; working with and providing program and technical support to leadership and staff members in gathering data and producing reports; This includes coordination of budget, personnel and property management functions related to operating procedures. OR Completed a Ph.D. or equivalent doctoral degree or 3 full years (54 semester hours) of progressively higher-level graduate education leading to such a degree, such education must demonstrate the knowledge, skills, and abilities necessary to do the work or LL.M., if related. OR Qualifying combination of the specialized experience described in A and the education described in B. To determine if you qualify under this combination first divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond 2 years by 18. (Note: Only education in excess of the second year is creditable toward meeting the experience requirement when combining experience and education.) Finally, add the two percentages. The total percentage must equal at least 100 percent to qualify. Note: You must provide copies of your graduate transcripts. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements. If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.