Service Graphics, LLC
AI Developer
On-site
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hirly's read of this role
- Role family
- Engineering
- Seniority
- Mid level
- Work mode
- On-site / unstated
- First seen by hirly
- 13 Oct 2026
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the posting
Description
Location: Indianapolis area (on-site) Reports to: Chief Technology Officer Type: Full-time, on-site
About SGI
SGI is a marketing services and fulfillment company serving pharmaceutical and biotech companies. We build platforms that get compliant materials to healthcare providers and patients, and we are investing in AI to make that work faster, smarter, and more secure.
About the role
We're looking for a web developer who is excited about building with AI. You'll join our development team to design, build, and support AI-powered applications, from assistants inside our custom-developed applications to automations that save our teams hours each week. You'll work with modern AI platforms, such as Claude and AWS-hosted models, inside a regulated environment where security and data isolation come first.
What you'll do
Build and ship AI features into SGI's custom-developed software and web applications
Develop integrations, agents, and MCP connectors that link AI tools to SGI systems and data
Build retrieval (RAG) solutions over SGI and client documents, keeping each client's data isolated
Write, test, and version prompts and agent workflows; build evaluation sets to prove accuracy
Monitor AI features in production for quality, cost, and performance
Partner with departments to find high-value use cases and turn them into scoped projects
Document designs, risk assessments, and validation evidence to meet GxP, 21 CFR Part 11, ISO 27001, and ISO/IEC 42001 requirements
Support the AI Governance Committee with technical input on tools, risks, and controls
Train and support colleagues as they adopt AI tools in their daily work
Requirements
What you bring (required)
3+ years of professional web development experience
Strong JavaScript/TypeScript and a modern front-end framework (React, Vue, or Angular)
Back-end experience in Node.js, Python, or C#/.NET
Experience building and consuming REST APIs
Solid SQL and relational database skills
Git, code reviews, and automated testing as everyday habits
Hands-on experience with an LLM API (Anthropic, OpenAI, Bedrock, or similar), professionally or through personal projects
Clear communication with non-technical colleagues
Nice to have
Python for AI/data work
RAG, vector databases, or embeddings experience
Model Context Protocol (MCP), agent frameworks, or Claude/Claude Code tooling
AWS experience (Bedrock, Lambda, S3, IAM)
Work in a regulated industry (pharma, life sciences, healthcare, finance)
Familiarity with IBM i / Db2 for i or legacy system integration
A bachelor's degree in computer science or related field, or equivalent experience
Why SGI
You'll be a founding member of SGI's AI engineering capability, with real ownership, direct access to leadership, and room to grow into a senior AI engineering role as the program scales.
Listed on hirly, a job board. hirly is not the employer: Service Graphics, LLC is hiring for this role.
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