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Service Graphics, LLC

AI Developer

On-site

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hirly's read of this role

Role family
Engineering
Seniority
Mid level
Work mode
On-site / unstated
First seen by hirly
13 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Location: Indianapolis area (on-site) Reports to: Chief Technology Officer Type: Full-time, on-site

About SGI

SGI is a marketing services and fulfillment company serving pharmaceutical and biotech companies. We build platforms that get compliant materials to healthcare providers and patients, and we are investing in AI to make that work faster, smarter, and more secure.

About the role

We're looking for a web developer who is excited about building with AI. You'll join our development team to design, build, and support AI-powered applications, from assistants inside our custom-developed applications to automations that save our teams hours each week. You'll work with modern AI platforms, such as Claude and AWS-hosted models, inside a regulated environment where security and data isolation come first.

What you'll do

Build and ship AI features into SGI's custom-developed software and web applications

Develop integrations, agents, and MCP connectors that link AI tools to SGI systems and data

Build retrieval (RAG) solutions over SGI and client documents, keeping each client's data isolated

Write, test, and version prompts and agent workflows; build evaluation sets to prove accuracy

Monitor AI features in production for quality, cost, and performance

Partner with departments to find high-value use cases and turn them into scoped projects

Document designs, risk assessments, and validation evidence to meet GxP, 21 CFR Part 11, ISO 27001, and ISO/IEC 42001 requirements

Support the AI Governance Committee with technical input on tools, risks, and controls

Train and support colleagues as they adopt AI tools in their daily work

Requirements

What you bring (required)

3+ years of professional web development experience

Strong JavaScript/TypeScript and a modern front-end framework (React, Vue, or Angular)

Back-end experience in Node.js, Python, or C#/.NET

Experience building and consuming REST APIs

Solid SQL and relational database skills

Git, code reviews, and automated testing as everyday habits

Hands-on experience with an LLM API (Anthropic, OpenAI, Bedrock, or similar), professionally or through personal projects

Clear communication with non-technical colleagues

Nice to have

Python for AI/data work

RAG, vector databases, or embeddings experience

Model Context Protocol (MCP), agent frameworks, or Claude/Claude Code tooling

AWS experience (Bedrock, Lambda, S3, IAM)

Work in a regulated industry (pharma, life sciences, healthcare, finance)

Familiarity with IBM i / Db2 for i or legacy system integration

A bachelor's degree in computer science or related field, or equivalent experience

Why SGI

You'll be a founding member of SGI's AI engineering capability, with real ownership, direct access to leadership, and room to grow into a senior AI engineering role as the program scales.

Original posting on Service Graphics, LLC's site ↗

Listed on hirly, a job board. hirly is not the employer: Service Graphics, LLC is hiring for this role.

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