Analista de Customer Success Pleno | Espanhol Fluente

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Analista de Customer Success Pleno | Espanhol Fluente based in Brazil.

• This role is responsible for managing and growing a portfolio of customers throughout the post-onboarding journey.
• You will build strategic relationships focused on retention, adoption, customer value, and recurring revenue growth.
• A key part of the position is supporting an international customer base, particularly clients and partners in Mexico.
• You will conduct strategic meetings, product demonstrations, and training sessions confidently in Spanish.
• Using customer health and business metrics, you will proactively identify risks, opportunities, and expansion potential.
• The role combines consultative relationship management, data-driven decision-making, and close collaboration across teams.
• It is an opportunity to make a measurable impact on customer outcomes while helping evolve ongoing Customer Success processes.