Project Support Coordinator

Our Company

EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s leading organisations. We deliver forward-thinking solutions based on multi-domain architecture, with customer satisfaction, service excellence, and transparency at the core of everything we do.

Position Overview

This role focuses on project coordination, process management, and design support across large-scale infrastructure and communication programmes.

While the role supports Land Mobile Radio (LMR) and security-related projects, prior deep domain expertise is not essential. New joiners will be supported through a comprehensive onboarding and training programme to build technical knowledge across LMR systems, RF processes, and security infrastructure.

You will play a critical role in ensuring project data accuracy, coordination efficiency, and smooth operational delivery across multiple stakeholders.

What You Will Do

Manage administrative and information flow across projects, ensuring data integrity and alignment across systems

Maintain accurate and up-to-date records across all tracking tools and reporting platforms

Support project schedules, resource allocation, and site access coordination

Assist in the development and maintenance of training materials and documentation

Coordinate onboarding and training for new project stakeholders, vendors, and team members

Service & Operational Support

Oversee support request and ticket lifecycle from intake through to resolution tracking

Conduct initial triage of issues and route requests to appropriate technical teams

Track progress against SLAs and ensure timely resolution of faults and service requests

Coordinate with vendors and internal teams on repair and maintenance activities

Compliance & Regulatory Coordination

Support RF licensing processes, ensuring documentation accuracy and compliance

Assist with regulatory submissions, renewals, and updates across multiple regions

Maintain centralised records of licensing and compliance documentation

Support research into RF requirements for new and existing deployments

Essential Criteria

Experience in project coordination, administration, or design/project support environments

Strong organisational skills with the ability to manage multiple workstreams

Excellent communication and stakeholder coordination skills

Ability to work independently and in a fast-paced environment

Strong problem-solving and critical thinking capability

Ability to read and interpret technical documentation or plans (training provided where required)

Desired Criteria

Experience supporting infrastructure, construction, or technical projects

Exposure to service desk or ticketing systems

Familiarity with project tracking tools or databases

Awareness of RF, LMR, or security systems (advantageous but not required)

Interest in building technical knowledge in communications infrastructure

Belonging at EOS

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, gender identity, gender reassignment, age, religion or belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or any other non-merit factor.

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