Personal Injury Virtual Assistant

At The United Firm | La Liga Defensora, APC, our expert legal team is a driving force behind our continued success. We’re in search of an experienced Personal Injury Virtual Assistant / Case Manager to join this team and help maintain the standard of excellence for which we’re known. The Personal Injury Case Manager will report directly to the Department Supervisor. This Case Manager will participate in all aspects of our pre-litigation personal injury practice. This includes opening claims, obtaining evidence, obtaining medical records and bills, assisting clients with treatment, assisting clients with their property damage claims and corresponding with insurance companies on a daily basis.

Responsibilities:

Maintain communication with clients and provide case updates promptly

Monitor and maintain client treatment portfolio

Obtaining evidence, documents, medical records and medical bills related to our clients' case

Assisting clients with their property damage claims

Manage attorney schedule efficiently (attorney-client meetings, court appearances, etc.)

Organize and maintain electronic case files within the company's software/case management system.

Qualifications:

At least 1 year of Personal Injury experience as a Case Manager in Personal Injury

Bilingual (English/Spanish) required

Experience with Case Management Software

Great interpersonal skills, extending patience when working with individuals, and proactivity when issues arise.

Ability to maintain several responsibilities at once and time-management skills, prioritizing high and low-level demands adequately

Excellent customer service attitude in fast-paced environments

The United Firm | La Liga Defensora, APC, is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We're dedicated to providing an inclusive, open, and diverse work environment.